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Job Description

FM Project Operations Manager (PFI Estate)\nLocation: Westminster\nSalary: £63,000 – £68,000 + package\nFull-time | 5 days on site\nWe are working with a leading facilities management and energy services provider, delivering integrated services across large, complex estates within the public and secure sectors.\nThey are now looking to appoint an FM Project Operations Manager to take ownership of workplace change, lifecycle works, and the integration of project activity into a live PFI contract environment.\nThe Role\nThis is a key position within the contract, responsible for managing the full change process and ensuring that all project and lifecycle activities are effectively captured, integrated, and reflected across the estate.\nYou will act as the interface between projects and operations, ensuring seamless transition of information, accurate asset data, and full compliance with contractual requirements.\nThe role oversees approximately £10m worth of works annually within a well-established PFI contract.\nKey Responsibilities\n * Manage and control all workplace change requests across the contract\n * Oversee pricing, processing, and delivery of small works and lifecycle activities\n * Interface with project teams to ensure accurate and timely flow of information into operations\n * Maintain and manage the Building Technical Library (hard and soft copy)\n * Ensure all asset data and drawings are updated in line with project changes\n * Allocate works and manage delivery through internal teams and subcontractors\n * Lead stakeholder engagement across client, operations, and project teams\n * Ensure all changes are captured and reflected within the contract\n * Manage a Compliance Administrator and Supervisor\n * Drive adherence to programme timelines and contractual protocols\nWhat We’re Looking For\n * Proven experience in a similar role within Facilities Management or a PFI environment\n * Strong understanding of lifecycle works, small works, and change management processes\n * Experience interfacing between projects and live operational contracts\n * Knowledge of asset management, technical documentation, and drawing control\n * Previous experience managing stakeholders across multiple functions\n * Ability to manage and coordinate multiple workstreams within a live environment\n * Experience managing or overseeing teams

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