Floating SM Shop Manager 6 Month FTC (Floating over the London area – Trades 7 days a week. Base shop to be Pimlico). Sue Ryder Charity shop – 37.5 Hours per week over 7 days – £12.94 per hour + rewards & Benefits. About the Role As a proactive shop manager you will use your retail experience to drive business, push sales, achieve targets, and manage a volunteer team. The role requires commercial awareness, leadership, and strong IT and financial administration skills. Responsibilities

Use skills and retail experience to drive business, push sales and achieve targets. Lead the team to deliver great customer service to donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Recruit, train and retain a volunteer team, looking to the manager for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring health and safety is a priority. Manage effective stock processes to ensure the shop is well merchandised with fresh, seasonal stock. Act as a brand ambassador, supporting in‑store campaigns to promote the brand and national fundraising initiatives. Manage stock processes through the Epos operation.

Minimum Essential Criteria

Customer Service Experience. People management experience (reviews/1:1/volunteer recruitment/team meetings). Experience with KPI and target setting. Strong IT skills (admin, emails, instant messaging, video calls). Organisational skills. Lone working experience.

Desirable Criteria

High street retail or charity retail managerial experience. Health and safety knowledge. Minimal Microsoft Office packages or equivalent. High street retail, leisure or hospitality background. Merchandising/stock rotation experience.

Benefits

27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time). Company pension scheme. Staff discount with thousands of retailers. Refer a Friend scheme – £250 payment. and lots more.

Closing date 8th May. Commitment to Equity, Diversity and Inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. As a Disability Confident Committed employer, we offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. #J-18808-Ljbffr