Field Services Manager

New Yesterday

Job title: Field Service Manager (leasehold retirement property services)
Location: Field based, with frequent travel to sites in the South West. Ideal location for our candidate will be Dorset, Wiltshire, Berkshire.
Hours: 37 per week, Monday to Friday
Package: Competitive salary, Company car or cash for car allowance, plus excellent Colleague benefits

Churchill Estates Management (CEM) is a leading property management company specialising in independent retirement living. We pride ourselves on delivering exceptional service and maintaining the highest standards across our developments. We are now seeking an experienced Field Service Manager to join our Property Services team and play a key role in ensuring our portfolio remains safe, compliant, and well-maintained.

About the role

As Field Service Manager, you will oversee the delivery of planned and reactive Major Works across our developments, ensuring projects are completed to the highest standards. This could include managing works such as Fire Safety upgrades, Warden Call System upgrades, asset replacement, building improvements, and all manner of Section 20 Qualifying Works projects.

You will work closely with subcontractors, Building Surveyors, Project teams, and Operational colleagues to ensure compliance, minimise disruption, and maintain quality throughout the development lifecycle.

The main responsibilities of the Field Service Manager are:
Manage contractor attendance, performance and quality for all Major Works projects, ensuring works are delivered to the highest standards of quality and compliance.
Proactively review and manage external contractors and suppliers, acting on feedback from customers and colleagues to drive continuous improvement
Communicate effectively with operational teams and stakeholders during works, minimising disruption and maintaining transparency.
Monitor and report on project success and lessons learned, identifying areas of improvement and implementing corrective actions where necessary.
Review and authorise invoices and payments for suppliers and subcontractors, challenging discrepancies or poor performance where necessary.
Collaborate with Building Surveyors and the wider Property Services team to deliver the right solutions for our developments and our customers.

Working hours are Monday to Thursday 09:00 to 17:30 and Friday, 09:00 to 17:00.

About you

Our new Field Service Manager will demonstrate proven experience in a similar role, or strong knowledge of facilities management /site management environments, ideally within residential developments.

Hands on experience overseeing major works and remedial projects is essential, and it is desirable for your experience to have included fire safety, building improvements, and asset replacement.

You will be educated to GSCE level C/5 in Maths and English, with good IT skills in MS Office, and the ability to embrace new technologies.

Your personal attributes will show that you are highly self-motivated with excellent communication and problem-solving skills. You will enjoy working in a fast-paced environment, working to deadlines and remaining calm under pressure. You will also have strong organisational skills and attention to detail.

Ideally, you will be located within easy reach of Dorset and Hampshire.

A valid UK driving licence is essential to carry out this role.

Your rewards
Competitive salary
Cash for car or company car
Mileage and expenses reimbursed
Annual holiday entitlement - 24 days, plus Bank Holidays
Day off on your birthday
Group Personal Pension Plan
Private medical cover
Health Screening
Life Assurance
Eye Care vouchers
£200 John Lewis vouchers for expectant parents
Colleague, Client and Land Introduction incentives
Charity fund matching through Churchill Foundation

About us

Churchill Estates Management is a wholly owned subsidiary of Churchill Retirement Plc. The business has grown year on year since launching in 2006 and we now manage more than 250 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally.

Our Head Office, based in Ringwood, provides vital centralised services in support of our retirement developments who in turn are supported by a team of experienced Regional and Area Managers, right across the UK.

Our service is about so much more than simply buildings and facilities management, we provide an enhanced lifestyle for our homeowners in their retirement. You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.

We are an ambitious and innovative company who have a clear growth strategy for the years ahead. Our Vision is to be the best property management company in the UK.

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Location:
London
Salary:
not provided
Job Type:
FullTime
Category:
Sales;Sales

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