Field Service Engineer – Food Production Equipment

Milton Keynes

Are you a technically skilled, customer-focused engineer looking for a role with variety and autonomy? This opportunity involves field-based service work across food production equipment, supporting customers with installation, maintenance, repair, and training.

What You’ll Do

As a Field Service Engineer, you’ll be responsible for delivering high-quality support across a range of equipment and technology, including:

• Servicing and installing food production machinery (e.g., slicers, mincers, packaging-related equipment) and associated software
• Carrying out repairs on retail scales where required
• Diagnosing electrical, mechanical, and network-related faults
• Delivering training to customers on equipment use and maintenance
• Managing spare-parts stock effectively to support efficient repairs
• Maintaining a professional approach when working directly with customers
• Keeping your company vehicle, tools, and equipment (e.g., hand tools, laptops, ladders) in excellent condition
• Ensuring all Health & Safety and quality-related procedures are followed
• Maintaining calibrated weights and meeting legal standards during calibration and verification
• Completing detailed reports, documentation, and administrative tasks to required standards
• Attending relevant training and keeping all certifications up to date
• Participating in out-of-hours work, overnight stays, rollout activities, or refits when needed
• Visiting head office and supporting ad-hoc tasks as required by management

What You’ll Bring

We’re looking for someone who thrives both independently and as part of a team. You should have:

Planning & Organisation

• Ability to prioritise multiple objectives and manage time effectively
• Flexibility to adapt plans when business needs change
• Strong attention to detail and clear tracking of personal progress
• Proactive response to urgent needs or unexpected challenges

Drive for Results

• Commitment to achieving targets and overcoming obstacles
• Willingness to continuously develop skills and accept constructive feedback

Teamwork

• Positive contributions to team performance and sharing knowledge
• Consistency, dependability, and professional communication
• Strong ownership of tasks that support the wider team

Confidence & Communication

• Comfortable contributing to discussions, offering solutions, and explaining decisions
• Ability to stay calm under pressure and remain professional in challenging scenarios
• Assertive, confident, and collaborative working style

Requirements

• Full, valid UK driving licence
• Relevant safety certifications (e.g., Safety Passport/ECS or equivalent)
• Willingness to travel across the UK
• Flexibility to work outside standard hours when required