Field Service Engineer

Location: We welcome applications from candidates around the Crawley / Guildford / M23 area
Salary: £40,000 - £42,000 per annum, OTE of £50,000 - £55,000
Contract: Full time, Permanent - 40 Hours per Week
Benefits: Company Van, Laptop, 24 Days Holiday + Bank Holidays!

We are seeking an experienced Field Service Engineer to join a well-established engineering organisation specialising in specialist vehicles and equipment used in municipal services, infrastructure maintenance, aviation support, and environmental operations.

This is a customer-facing, hands-on role where you will carry out service, maintenance, and repair work on a diverse range of high-value equipment in the field.

You will play a key part in delivering an excellent service experience to customers while working independently and as part of a wider service team.

As our Field Service Engineer you will be responsible for:

• Carrying out maintenance, servicing, and repairs on specialist equipment including compact and truck-mounted road sweepers, spreaders, airport support equipment, and mowing machinery.
• Delivering a high-quality, professional service to customers, maintaining strong working relationships.
• Completing warranty repairs and ensure all associated paperwork is accurate and submitted on time.
• Accurately completing job sheets, additional work authorisations, parts requests, and warranty documentation.
• Coordinating daily activities with the Service Desk, reporting movements to maximise efficiency.
• Ordering parts promptly and accurately via the Service Desk.
• Carrying out courtesy visits to customers when required.
• Participating in an out-of-hours call-out rota.
• Promoting products, parts, and services to both existing and potential customers.

We are looking for candidates who can demonstrate a background in Field Service Engineering or a related discipline such as:

• Heavy Plant Engineering
• LGV or Automotive Engineering
• Agricultural or Materials Handling Equipment

Strong practical and theoretical knowledge of:

• Internal combustion engines
• Hydraulic systems
• Auto-electrical systems

You should also have:

• Experience repairing and maintaining high-value capital equipment.
• Ability to work independently, manage workload, and meet deadlines.
• A customer-focused mindset with excellent communication skills.
• Willingness to travel extensively in the UK and occasionally overseas.
• Clean UK driving licence (HGV licence advantageous).
• Good IT skills, including Microsoft Word and Excel.

What's on Offer

• A varied and technically challenging role working with specialist equipment.
• Extensive autonomy and responsibility.
• Ongoing training and development.
• A supportive service team environment.
• Opportunity to work across different locations and customer sites.

If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!

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