Field Service Engineer

Our client is a dynamic and fast-growing national organisation, renowned for its expertise in the servicing and repair of commercial floor-cleaning equipment. With the recent award of significant contracts within the retail sector, they are now seeking a highly skilled and motivated Field Service Engineer to strengthen their dedicated retail division and support continued business growth.

Responsibilities

·Plan and coordinate service visits within the high street food retail sector, ensuring alignment with customer Service Level Agreements (SLAs).

·Carry out timely follow-up visits to complete repairs once required parts have been supplied.

·Conduct scheduled Portable Appliance Testing (PAT) to maintain compliance with safety regulations.

·Deliver exceptional standards of service, ensuring all machinery repairs are completed to the highest quality.

·Work in full compliance with the company's health, safety, and safe working practices.

·Accurately record all work undertaken and manage parts ordering through the company's internal systems.

·Maintain stock levels and ensure the company vehicle remains clean, well-organised, and presentable at all times.

·Take part in the weekend rota (Saturdays) on a one-in-four basis.

Experience

·Electrical and mechanical fault-finding experience.

·Field service experience

·Full driving licence

Benefits

·Competitive base salary

·Guaranteed overtime

·30 days paid holidays (inc B/H)

·Health plan

·Company pension scheme

·Company vehicle

·Fuel card

·Mobile phone / tablet

·Company credit card

To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below

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