Your new companyYou'll be joining a well-established and highly respected organisation within the UK material handling sector. With a long-standing heritage and a reputation for quality, reliability, and customer service, the business specialises in the hire, service, and support of telehandlers and related equipment.The company places strong emphasis on investing in its people, offering specialist training on modern machinery and fostering a culture focused on safety, collaboration, and continuous improvement. Customers are at the heart of everything they do, with tailored solutions designed to maximise on-site productivity and build long-term partnerships.Your new roleAs a Field Service Engineer, you will play a critical role in ensuring the reliability, performance, and safety of a fleet of material handling equipment, including telehandlers. Working directly at customer sites, you will deliver high-quality maintenance, servicing, and repair support while acting as a professional and trusted representative of the business.Your responsibilities will include:Carrying out planned maintenance and servicing on hire machinery at customer locationsResponding to breakdowns and delivering efficient, high-quality repairsDiagnosing and resolving mechanical and technical faults on-siteProviding excellent customer service and building strong working relationshipsWorking closely with operations and support teams to improve service deliveryAccurately completing service reports, repair documentation, and customer recordsThis role offers a high level of autonomy, variety, and exposure to a wide range of modern equipment and working environments.What you'll need to succeed Proven experience repairing and servicing plant or material handling equipment, including telehandlersA recognised mechanical qualification in plant, agricultural, or similar engineering (desirable but not essential)Strong fault-finding and problem-solving skills with a practical, hands-on approachThe ability to work independently and manage time effectivelyExcellent communication skills and a customer-focused mindsetWillingness to travel to customer sites as requiredGood organisation and attention to detailA full, valid driving licenceWhat you'll get in return Competitive salary and pension scheme25 days' holiday plus bank holidays, with the option to buy moreOngoing training and development, including specialist equipment trainingLife assurance and wellbeing benefitsFree tool hire and cycle to work schemeAccess to a wide range of employee discounts and reward schemesWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be JBRP1_UKTJ