Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

ABOUT USWith 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact.\n\nAs an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.\n\nOur core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and .\n\nOur culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them.

We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.\n\nAt Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated.

We draw on the richness of our —across , , , expression, , , disabilities, , and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee.\n\nPlease take the time to look at our excellent Trustpilot reviews We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service.\n\nJOB DETAILSThis role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975.

Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders.\n\nWe are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base.

Key responsibilities include:\n\nConducting service visits to address reported calls and maintain high standards of professional service support.\n\nResponding promptly to customer service requests for the repair of business equipment.\n\nPerforming fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement.\n\nCarrying out preventative maintenance as per manufacturer guidelines and service management recommendations.\n\nCommunicating effectively with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service.\n\nInstalling equipment sold by the company and ensuring optimal performance to customer satisfaction.\n\nProviding training and guidance to customers to maximize equipment efficiency and prevent operational errors.\n\nManaging inventory of spare parts and consumables effectively to support service operations.\n\nA typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote at client sites.. Attendance at our offices is required periodically for team meetings and training.\n\nSKILLS AND EXPERIENCE REQUIRED\nIt is essential that you have worked as an engineer on MFD printers\nIT knowledge with the ability to network devices and to set up scanning functions\nThe ability to provide first class customer service with previous customer facing experience.\nExperience of working in a target driven environment\nTo be smart and presentable at all times\nWilling to undertake training on new product lines, such as Laptops and PC’sBENEFITS\nFlexible working options\n33 days holiday including bank holidays\nHoliday purchase scheme\nEnhanced family friendly benefits (maternity, adoption, paternity and IVF)\n2 paid days off per year for voluntary work to support our local communities\nStaff Reward Scheme\nPension scheme\nLife assurance 4 x salary\nSponsorship for professional development and memberships\nEmployee Assistance Programme, including access to a virtual GP and financial wellbeing support\nMental health first aider support programme\nCycle2work scheme\nDiscounted Gym Membership\nEye care voucher scheme\nFree flu vaccinations\nEmployee social events and recognition activities throughout the year\nHP Employee discount programmes\nMobile phone discounts\n\nApogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements.

We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, after stating your salary expectations, so we can discuss it early in the process.\n\nIf you have a or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.