Field Service Engineer -

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Field Service Engineer (permanent) - Defence / National Security technology
An established UK engineering and technology organisation supporting defence and national security customers is hiring a Field Service Engineer to provide hands-on support for deployed systems across UK sites. This is an on-site role, typically based around Surrey and Hampshire, with frequent customer-site activity.
What you'll be doing
Carry out preventative and corrective engineering visits (sometimes at short notice): patching, updating, auditing and repairing customer systems/products.
Support military exercises, demonstrations, testing and customer acceptance testing for new deliveries.
Deliver operator/maintainer training when required.
Provide remote 1st/2nd line support when issues are logged.
Join an on-call 24/7 rota (1 week on / 3 weeks off) with potential requirement to attend site at short notice.
Install, configure and maintain Windows Server environments (2016/2019/2022).
Support infrastructure and networking: firewalls (hardware/software), virtualisation (VMware ESXi / Hyper-V), LAN/WAN/VLAN.
Complete structured fault-finding and root cause analysis (down to board/component level where needed) and produce clear technical documentation (fault reports, RMAs, conformance paperwork, etc.).
What we're looking for
Degree or HND/HNC in an engineering discipline (or equivalent practical experience).
Strong background supporting hardware + IT infrastructure in a military/defence context (MoD exposure).
Electronic Warfare experience is highly desirable
Comfortable working across different security classifications and in regulated, low-volume/high-value environments.
Solid troubleshooting mindset and calm under pressure (especially during on-call and exercise support).
Full UK driving licence and willingness to travel.

TPBN1_UKTJ
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Location:
Birmingham
Salary:
not provided
Job Type:
FullTime
Category:
Engineering

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