Could you help families through the most difficult time of their lives? We’re looking for a compassionate and experienced leader to guide our Family Support Team as we grow and evolve. You’ll play a vital role in delivering emotional and practical support to families facing childhood cancer or life-challenging conditions—for as long as they need us. This is a unique opportunity to lead a talented, multidisciplinary team and shape the future of our services as we expand into new regions and prepare for the transition from the Royal Marsden to Evelina London Children’s Hospital. If you’re someone who can think strategically, lead with empathy, and understand the emotional realities families face when a child is seriously ill—we’d love to hear from you. Role overview Leadership & Service Delivery Lead and coordinate the delivery of family support across all regions, ensuring services are accessible, consistent, and impactful. Line manage a skilled team including Family Support Workers, a Senior Family Support Worker, and a Senior Social Worker. Oversee referrals and caseloads, ensuring support is tailored to each family’s needs. Act as Designated Safeguarding Lead (DSL), overseeing safeguarding policy, training, and practice. Monitor service outcomes and contribute to strategic planning and budget management. Participate in the on-call family support rota (occasional weekends). Hospital & Community Partnerships Build and maintain strong relationships with hospital teams across London, Surrey, and Sussex.  Including, St George’s Tooting, Royal Marsden Sutton/Evelina London Children’s Hospital, Kingston Hospital, St Peter’s Hospital Chertsey, Epsom Hospital, Royal Surrey Hospital Guildford, East Surrey Hospital Redhill, Worthing Hospital Represent the charity in multidisciplinary meetings, safeguarding boards, and service planning discussions. Support the transition of services to Evelina London Children’s Hospital. Identify new partnership, across new regions and referral opportunities in clinical and community settings. Organisational Contribution Provide insights and case studies to support fundraising and communications. Attend occasional family events and community activities. Champion Momentum’s values and safeguarding standards in all areas of work. Person specification Essential Significant experience working directly with children and families. Background in health, education, care, or social support. Proven experience leading and managing staff teams. Strong understanding of safeguarding and experience as a DSL. Knowledge of the emotional impact of serious illness and bereavement on families. Excellent communication, organisation, and digital literacy. Experience working in multidisciplinary teams and evaluating service delivery. Full UK driving licence and access to a car. Reliable internet and suitable space for remote working. Desirable Relevant professional qualification (e.g., social work, nursing, education, counselling) or equivalent experience. Experience working in a charity or family support setting. Experience supporting bereaved families. Budget and financial oversight experience.