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Job Description
Facilities Manager (Hard & Soft)
Permanent, Full Time
Salary + Car Allowance
Location: Oxford with travel around Oxfordshire (Banbury to Reading)
ISS Facilities is recruiting for an experienced Facilities Manager to join our team supporting a high-profile government contract.
You will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services (engineering, cleaning & catering), you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment. You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance.
Key Responsibilities
Oversee hard and soft FM service delivery across multiple sites
Manage client relationships and proactively resolve service issues
Ensure full compliance with statutory requirements and SFG20 maintenance standards
Manage site-based teams including supervisors, engineers, and cleaners (where applicable)
Oversee subcontractor performance, compliance, and service quality
Monitor and report on KPIs, SLAs, and performance metrics using CAFM system (Maximo
About You
Proven experience in a Facilities Management role
Strong understanding of both hard and soft FM services
Experience managing client expectations in a complex contract environment
Previous people management / line management experience
IOSH Managing Safely qualification
Understanding of statutory compliance requirements
Working towards Level 3 or Level 4 qualification in Facilities Management
This is an exciting opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are essential.
If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.