Facilities Helpdesk Administrator

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Murphy's Building Services Ltd (* *) are a commercial maintenance contractor operating in and around the Southeast, offering an array of specialist property services. We are recruiting for *an experienced individual* to join our ever growing and close-knit team on a *full-time* basis, the successful candidate would be based and work from our head office in *Great Dunmow, Essex*. The preferred candidate should not be afraid to get 'stuck in'; basic duties would include (but not limited to) all aspects of admin, raising of orders / PO's, data entry, CRM management, filing and supporting directors etc. A basic knowledge of Xero would be beneficial, though not essential. As a company our services are scored and monitored by service level agreements (SLA) & key performance indicators (KPI); with prior training, we’d expect the desirable candidate to understand and continually update these with live job tracking information available to them. The preferred candidate(s) should be *competent *and *confident *in all aspects of *administration* etc, exhaustive list included below: * Raise PO's, as requested.

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
* Raise new jobs, as required.
* Managing weekly timesheets.
* Completion jobs on customer portals.
* Managing training matrix.
* Assign training, when due.
* Ensuring costs have values.
* Managing internal CRM system.
* Works diary management, with support of Operations Director.
* Creation and submission of RAMS, with support of Operations Director. xbpsjku We offer onboarding training to better understand your knowledge of our clients invoicing and billing processes; we as a company operate across many different industries and sectors, with different clients processing invoices and payments in different manners. Our work environment includes: * Modern office setting
* Growth opportunities
* Flexible hours Attributes / Previous Experience: * Previous experience within administration
* Confident with 'can do' outlook
* Personable and friendly Individual Competencies: * Good organisation skills
* Good communication skills
* Care and attention to detail
* Ability to work in a team environment
* Flexible and adaptable
* Honesty and trustworthy Job Type: Full-time Salary: £30,000.00 per year (Subject to Experience) Benefits: * Casual dress
* Company events
* Company pension
* Flexible working hours
* Free parking
* On-site parking
* Profit sharing
* Referral programme Schedule: * Day shift
* Full-time Supplemental pay types: * Bonus scheme
* Performance bonus
* Six monthly bonus Job Type: Full-time Pay: From £30,000.00 per year Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking
* Profit sharing Experience:
* Administrative: 3 years (required) Work Location: In person
Apply
Location:
Great Dunmow
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service

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