£33,914 a year Stoke on Trent Hours per week 35 Contract type Fixed Term - 12 months This person will ensure successful delivery of neighbourhood services in our sheltered and Extra Care villages,high levelsof performance and delivery of the consumer standards, and ensuring our customers are safe, focusing on tenancy sustainment,supportand Customer wellbeing. The role requires agility and flexibility, as the individual will work across three village locations. Job requirements Making sure our neighbourhood models runs smoothly every day in our Extra Care and Sheltered Villages. Supporting residents to live safely, independently, and comfortably in their homes, and providing great customer service whenever they need it. Carrying out risk assessments pre tenancy and in response to changing needs, including responding t...