Experienced Service Advisor

25 Days Old

Pay: £30,000.00-£35,000.00 per year Job Description: On behalf of one of our highly successful automotive clients , we are seeking an experienced Service Advisor to join their busy service department. This is an excellent opportunity for a professional who thrives in a fast-paced dealership environment and is passionate about delivering exceptional customer service.As a key member of the aftersales team, you will act as the main point of contact between our client's customers and the workshop, ensuring all service and repair work is handled efficiently and professionally. Key Responsibilities Managing customer bookings for vehicle servicing, repairs, and maintenance Accurately recording customer concerns and vehicle details Liaising closely with technicians and workshop control to ensure smooth workflow Providing clear repair explanations, estimates, and completion times Keeping customers updated throughout the repair process Upselling additional services, maintenance, and products where appropriate Preparing job cards, service documentation, and invoices Delivering a high standard of custome...
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Location:
Bedford
Salary:
£35,000
Job Type:
FullTime
Category:
Customer Service & Support

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