Event Operations Manager

New Today

Location: London, NW10 & Central
About us
Cock & Tail was born from founder Fred’s love of crafting high-quality, delicious cocktails — and has evolved into one of the UK’s most reputable event cocktail providers, with a global client roster. From product launches, multi-day luxury weddings to wild Middle Eastern beach parties we’re on a mission to raise the bar with a curated cocktail experience that rivals the best cocktail spots in London, Paris, and New York. And with our sister brand BATCHED, we’re bringing that same ethos and expertise into a ready-to-drink format where the sky really is the limit.
The Role
We’re looking for an enthusiastic, driven individual with a go-getting work ethic to come on board and be part of a fast growing, varied and exciting business. This role is perfect for someone with a passion for luxury events, hospitality and the wider drinks industry. You’ll be supporting founder Fred with the day to day running of the business – both with Cock & Tail Events and BATCHED, our exciting new RTD cocktail delivery service.
The dynamic role will include end-to-end planning, coordinating event and warehouse operations from the initial enquiry through to the successful delivery of the event. It will be both a client facing and admin role and will include site visits, international work opportunities, client and supplier meetings, cocktail tastings and sales strategy planning.
If this sounds like you, please upload your info here
https://docs.google.com/forms/d/1EUoxfTXm1-XN7kuNxqCFfj6OUuSUoa_CKIZ9C9bDp9c/edit
35-45 hours/week including some evening and weekend work. Time off in lieu provided.
£30-37k salary dependent on experience
Requirements & Responsibilities
Client & Supplier Management
Actively engage with clients to drive sales while building and nurturing your own meaningful client relationships. Maintain excellent working relationships with suppliers, with regular pricing and cost analysis to ensure profit margins remain in line with targets.
Event Operations & Logistics
Event operations including booking hired glassware and equipment, stock management, scheduling staffing, and transport logistics. On-site event production and management including client liaison and support. Overseeing staff and timings in line with agreed schedules and staff work ethic in line with the Cock & Tail ethos. Coordinating and booking staff from our core freelance and agency team when required.
Stock & Warehouse Coordination
Weekly stock and fresh ingredient planning, ordering, and forecasting. Combining orders during busy periods. Monthly stock takes and data inputting. Weekly BATCHED warehouse rotas and delivery logistics based on orders.
Finance & Compliance
Preparing and updating quotes, understanding profit margins and reconciling costs post-event. Health and safety compliance, including completing event risk assessments, method statements, and allergen sheets.
Marketing & Brand Engagement
Confident and engaged with posting on social media platforms, especially Instagram. Awareness of TikTok, Reels, and social media trends preferable but not essential.
Tools & Technical Skills
Proficient in Microsoft Excel / Google Sheets Microsoft PowerPoint and/or Canva experience preferable
Skills & Requirements
Experience in hospitality and/or events . Strong written and verbal communication skills. Excellent organisational and time management abilities. Full UK Driving Licence. Must have the right to work in the UK.
Personality & Values
We’re looking for someone who’s not just skilled, but the right cultural fit — someone who shares our passion for great drinks, great parties, and going the extra mile to deliver unforgettable experiences.
Hardworking & hands-on – You’ve got a strong work ethic, a grafter mindset, and you're happy to roll your sleeves up and get involved in every part of the business. Hospitality-minded – You genuinely love hosting, creating great guest experiences, and care about the small details that elevate an event from good to exceptional. Passionate about the drinks & events industry – You’re excited by cocktails, food, and hospitality. You keep up with trends, love trying new flavours, and have an intuitive feel for what makes a great event. Personable & collaborative – You’re a team player who thrives in a close-knit, fast-paced environment, and you’re keen to build long-term relationships with clients, colleagues, and partners. Confident communicator – Whether you’re chatting with clients, suppliers, or teammates, you bring clarity, warmth, and professionalism.
Perks
- 30 holiday days per year
- Flexible working including WeWork membership and work-from-home options
- Annual international travel opportunities
- Wellness team building trips
- Staff socials and events
- Bike to work scheme
- On site staff parking
- 25% off BATCHED cocktail orders
- Exciting opportunities to scale BATCHED into untapped events and on-trade markets.
Apply
Location:
London
Job Type:
FullTime
Category:
Manager, Operations Manager, Management, Operations

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