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Job Description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in Heathrow.\n \nRole Summary & Responsibilities:\n\nManagement of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff.\nWork with management to ensure training plans are in place and implemented.\nMaintain the image, appearance and professional standing of CBRE GWS technical team at all times.\nSupervision of technical M&E shift team and senior technical representative out of hours.\nAct as point of contact for technical service delivery.\nPlan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to TSM.\nEnsure high degree of communication at shift handover via verbal handover period, shift log book, email and status board.\nLiaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card.\nAct as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.\nPermit to Work System (all project work to be controlled via CBRE GWS).\nCarry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes.\nLead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings.

Operate critical plant where authorised.\nEnsure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors.\nCarry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required.\nAdherence to CBRE GWS business processes and procedures with correct financial approvals.\nEnsure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE).\nProvide a weekly performance report on workload status using maintenance management system (Real Suite);\nSubmit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights.\n \nExperience & Skills Required: \n\nCity and Guilds or equivalent qualification in designated trade.\nExtensive previous experience of technical maintenance in a building services environment & previous supervisory experience.\nGood knowledge of Health and Safety and Environmental processes

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