Engineering Scheduler

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Engineering Scheduler - Stockport/Remote, UK
We are seeking a dedicated and proactive Engineering Scheduler to join a growing team supporting major biopharmaceutical organisations across the UK. This is a dynamic, customer-focused role where you'll play a vital part in delivering exceptional service through effective scheduling, coordination, and administration. The role will be for a minimum of 12 months but highly likely to be extended after that time. This is a hybrid position working from home and the office.
What You'll Do:
Coordinate Onsite Services: Schedule field engineers for preventative maintenance and urgent repair visits.
Customer Service Champion: Act as the first point of contact for contract and service-related queries, maintaining strong relationships with customers and vendors.
Administrative Excellence: Handle daily administrative tasks including quotations, purchase orders, cost reconciliation, and documentation.
Service Monitoring: Ensure service activities are completed on time and to a high standard, minimising disruption to the customer.
Data & Asset Management: Maintain accurate service records and inventories using tools like Smartsheet and SAP CRM.
Vendor & Compliance Support: Schedule inductions, manage vendor documentation, and support adherence to customer-specific requirements.
KPI Tracking: Monitor and report on key performance indicators to support continuous improvement in service...
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Location:
Stockport
Salary:
£20 - £22 /hour
Category:
Admin, Office, Secretarial & PA

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