Engagement Manager

New Today

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.Learn more at risk.lexisnexis.com.About Our TeamOur team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes at scale.About the RoleAs an Engagement Manager, you’ll work on an ongoing basis with our largest customers to drive the utilization of the LexisNexis Digital Identity Network to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities toleverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide rage of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer.ResponsibilitiesSingle point of contact for general consulting, incident reporting and escalation for our key customersProviding strategic oversight for LexisNexis Risk Solutions project teams integrating new use cases for your customersAbility to complete quantitative analysis for the purpose of developing tactical or strategic client solutions, to identify and mitigate risk or to provide regular reportingAdvocating on behalf of your customers with LexisNexis Risk Solutions internal staff in Products and EngineeringPairing with Strategic Account Managers to identify new follow-on sales oppurtinitiesTravel may be necessaryDevelop models for resource planning and consumption as well as key performance metrics for project/program successEstablish rigorous execution discipline & communication process: risk management, mitigation, tracking, scheduling trends vs baseline, recovery actions, executive reporting & stakeholder communicationsRequirementsExperience of post-sales consulting experience in the security or fraud industry, especially with large organizationsRequires practical expertise in fraud and general knowledge of fraud related areasStrong verbal and written communication skills in Polish and EnglishHistory of working with highly technical internal and external teams, then translating requirements and discoveries to non-technical decision makersStrong SQL and/or Python skillsFluency with data analysis and visualization toolsExperience working with Rules EngineA keen eye for detail, accuracy and strong critical thinking skills with advanced judgement capabilityWorking for youGenerous holiday allowance with the option to buy additional daysHealth screening, eye care vouchers and private medical benefitsLife assuranceAccess to a competitive contributory pension schemeSave As You Earn share option schemeTravel Season ticket loanElectric Vehicle SchemeMaternity, paternity and shared parental leaveEmployee Assistance ProgrammeAccess to emergency care for both the elderly and childrenRECARES days, giving you time to support the charities and causes that matter to youAccess to employee resource groups with dedicated time to volunteerAccess to extensive learning and development resourcesAccess to employee discounts scheme via Perks at WorkLearn more about the LexisNexis Riskteam and how we work here.Additional location(s)PolandFranceFrankfurtMadridBarcelonaIf performed in Home Based - Poland, the base pay range is zł94,100 - zł156,900.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. #J-18808-Ljbffr
Location:
Greater London
Job Type:
FullTime

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