Electrical Shift Engineer

New Yesterday

We are seeking a skilled, proactive, and technically capable Technician to join our Data Centre Operations team in Docklands. This is a critical hands-on role within a high-availability environment, offering the opportunity to work with complex building systems and mission-critical infrastructure while supporting safe, reliable, and efficient data centre operations.

If you enjoy problem-solving, thrive under responsibility, and take pride in keeping critical environments running without interruption, this role offers both challenge and progression within a highly respected operational team.

The Role As a Technician, you will be responsible for the safe operation, maintenance, and technical oversight of building control systems, plant, and critical infrastructure. Acting as a first responder to alarms and incidents, you will play a vital role in protecting uptime, supporting service delivery, and ensuring full compliance with health, safety, environmental, and statutory requirements.
Working closely with management, engineers, and external partners, you will help deliver operational excellence across multiple data centre facilities.
Key Responsibilities

- Act as first responder to all critical alarms, liaising with the Client Service Desk and providing clear, timely updates.
- Support day-to-day coordination of maintenance activities, ensuring efficient and effective service delivery across data centre sites.
- Complete reactive and planned maintenance tasks within agreed SLAs and customer expectations.
- Collaborate with management and key stakeholders to support operational objectives and service delivery commitments.
- Adhere to all Quality, Health & Safety, and Environmental (QHSE) standards and procedures at all times.

Primary Objectives

- Serve as the first point of contact for technical queries from clients and on-site teams.
- Monitor and maintain environmental control systems to ensure conditions remain within specified tolerances in critical areas.
- Implement change control procedures, ensuring accurate communication of documentation, software, and hardware updates.
- Review existing alarm protocols and recommend improvements to enhance response efficiency and resilience.
- Support site and client management during emergency scenarios, drills, and incident responses.
- Perform inspections, testing, and fault diagnosis across all electrical, mechanical, and plant systems.
- Ensure safe, compliant start-up, operation, and shutdown of systems and equipment.
- Identify and report issues to support ongoing compliance with statutory and company requirements.
- Conduct regular quality and technical audits to verify system performance and asset compliance.
- Contribute to investigations, Root Cause Analyses (RCA), and A3 reports to strengthen system reliability.
- Identify opportunities for energy efficiency, system optimisation, and operational risk reduction.

Main Duties

- Oversee critical systems performance to support zero downtime in power and service delivery.
- Monitor and respond to BMS/EMS alarms, escalating in line with the approved alarm matrix.
- Maintain awareness of M&E works in live environments and implement appropriate control measures.
- Develop, review, and maintain site-specific SOPs, MOPs, and EOPs.
- Provide shift cover and operational support as required.
- Coordinate vendor access, manage updates, and ensure timely issue resolution.
- Log all activities using CMMS and ticketing platforms, maintaining accurate records and workflow visibility.
- Remotely adjust or reset environmental systems in line with operational or client requests.
- Monitor Power Usage Effectiveness (PUE) and support energy efficiency initiatives.
- Produce regular reports on UPS systems, battery condition, and asset status.
- Continuously monitor BMS systems, mimic panels, and plant alarms.
- Administer the Permit to Work (PTW) system, ensuring compliance, control, and transparency.
- Review RAMS and access permits to proactively manage operational risk.
- Coordinate electrical and mechanical switching activities safely and effectively.
- Maintain site logbooks in accordance with required standards.
- Work closely with the Technical Manager and shift teams to ensure service continuity and alignment.
- Support BMS calibration activities and ongoing system accuracy.
- Assist with training and development of junior technicians and apprentices, including participation in mock emergency drills.

Skills, Experience & Competencies

- Formal electrical apprenticeship or equivalent recognised technical qualification.
- Proven experience in building services, ideally within critical environments or data centres.
- Understanding of cGxP-controlled environments is advantageous.
- Strong technical knowledge of building systems, fault diagnosis, and service delivery in complex facilities.
- Confident communicator, capable of engaging effectively with clients, colleagues, and contractors.
- Proactive problem-solver, able to work independently and make sound technical decisions.
- Strong commitment to safety, quality, compliance, and environmental best practice.

Why Join Us? You’ll be part of a professional, high-performing team operating at the heart of mission-critical infrastructure. This role offers exposure to advanced systems, structured training, and genuine opportunities for development within a growing data centre operation.
Apply
Location:
London
Salary:
£55,000 per annum, Benefits: £55 K + Career Progression + Holidays + Benefits + Training
Job Type:
FullTime
Category:
Engineering

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