E-Grocery Senior National Account Manager

Sales Maidenhead Full-time United Kingdom

Job Description

Primary goals and objectives

• Work closely with the Ecommerce Controller to deliver our online execution strategy across our top 4 retailers.
• Drive profitable growth for JDE and our Top 4 retailers to increase our online share ahead of in-store.
• Plan, develop, and deliver an online Joint Business Plan with our Top 4 retailers.
• Collaborate with Top 4 retailers to optimize their product listings and online presence.
• Be a thought leader in our online value creation story and the delivery of our online grocery roadmap.
• Serve as the first point of contact for our customers as the online strategy and execution expert.
• Own our online execution plans, ensuring alignment and complementarity with in-store plans.
• Measure our online media activity to ensure a strong ROI.
• Work with Digital Marketing and agencies (e.g., Havas) to execute sponsored search campaigns to boost visibility and sales.
• Own CASA KPIs across Top 4 Accounts to ensure effective online execution.

Qualifications

Required Experience and Competencies

• 3-5 years’ experience in FMCG account management, including online account management.
• Experience in developing new relationships and partnerships.
• Strong relationship-building skills.
• Ability to build networks and communicate clearly to engage others.
• Experience in delivering a Joint Business Plan (JBP).
• Knowledge of retailer systems such as DH.
• Willingness to travel and be mobile.
• Proficiency in English, Excel, and PowerPoint.
• Legal right to live and work in the UK.

Additional Information

At JDE, we are proud of our passionate and driven team members who challenge the status quo and pursue mastery. Our goal is simple and ambitious – to be a coffee for everyone in the UK. Working with us means making an impact in a fast-paced, collaborative environment. We celebrate success and support one another. Our diverse team is committed to doing the right thing globally. Your achievements will be recognized here.

Jacobs Douwe Egberts is a global coffee & tea company serving consumers in over 80 countries with brands like TASSIMO, L'OR, DOUWE EGBERTS, KENCO, PRET, and ILLY.

#li-hybrid

Company Description

It’s amazing what can happen over a cup of coffee.

At JDE, we recognize the pivotal role Ecommerce will play in the growth of the UK coffee market. Over the next five years, online sales are expected to become the primary growth driver. To capitalize on this, we have created a new role—Online Senior National Account Manager—to execute our online strategy across our grocery channels. You will work with our Top 4 retailers and our account teams to implement a fully omnichannel approach.

Reporting to the Ecommerce Controller, you will be part of the Ecommerce Team within the wider Sales function, collaborating closely with Top 4 customer teams to align online and in-store strategies.