Ecommerce Manager

Location: London (Hybrid, 4 days in the office, 1 day from home)

Type: Full-time, Permanent

We’re partnered with a purpose-led consumer brand in the food & beverage industry, who are looking to hire an E-Commerce Manager to take ownership of their digital performance across Amazon and DTC.

This is a business with strong retail foundations and a growing online presence. With continued investment into digital channels, this role will play a key part in shaping the next phase of growth - driving performance, improving the customer journey, and unlocking new revenue opportunities.

You’ll be joining at a point where there is real momentum, with scope to build, test, and optimise. It’s a hands-on role suited to someone who enjoys both strategy and execution.

The Role

You will manage and optimise the e-commerce experience across Amazon and the brand’s website, with a focus on driving revenue, improving conversion, and supporting customer retention.

Key responsibilities include:

• Driving growth on Amazon - managing day-to-day performance across listings, optimising for SEO, monitoring sales performance, and overseeing advertising campaigns
• Managing and improving the DTC website (Shopify or similar), with a focus on UX, CRO (conversion rate optimisation), and overall site performance
• Coordinating product launches, promotions, and on-site merchandising to support trading activity and customer journeys
• Developing and executing trading plans to maximise online sales, increase revenue, and support customer retention across both platforms
• Ensuring product listings are fully optimised across Amazon and DTC - including descriptions, imagery, keywords, and reviews, following SEO best practice
• Monitoring performance data, including sales, customer behaviour, and competitor activity, using insights to identify trends and opportunities
• Managing and optimising paid activity to drive traffic and revenue, with a focus on maintaining efficient spend and strong ROAS
• Working closely with operations to manage stock levels, support forecasting, and minimise stockouts
• Collaborating with marketing, content, and design to deliver cohesive digital campaigns and improve the customer experience
• Monitoring customer feedback, reviews, and queries across platforms, using insights to inform improvements and maintain a high level of customer satisfaction

What They’re Looking For

Must have:

• 3+ years’ experience in e-commerce, with hands-on exposure to Amazon and DTC channels
• Strong understanding of Amazon Seller Central, including SEO and PPC
• Experience managing or supporting e-commerce websites, with a focus on conversion and user experience
• Proven experience contributing to online revenue growth
• Commercial awareness, with an understanding of trading activity and performance drivers
• Strong analytical skills, comfortable using data to inform decisions

Nice to have:

• Experience within FMCG, food & drink, or a growing consumer brand
• Exposure to subscription models or repeat purchase strategies
• Familiarity with CRM and lifecycle marketing
• A natural interest in health, wellness or purpose-led brands

The Opportunity

This is a high-impact role within a growing business where e-commerce is a key focus. You’ll have the opportunity to shape digital performance, work closely with a collaborative team, and see the direct impact of your work on growth.

It’s well suited to someone who enjoys operating in a scale-up environment - where pace is high, ownership is real, and there is room to develop.

Package

• £40,000-£45,000
• Performance based bonus
• Hybrid working (4 days in office, one day from home)
• 25 days holiday + bank holidays
• Pension
• Product discounts
• Ongoing development opportunities