The role in a nutshell: Providing a high-quality and professional global mobility service to expatriates across the Europe & Africa Region (EAR).

A bit about the 'Department': The EAR People & Culture team supports the business through executive talent management, regional and global initiatives, and providing advice, support, and governance to TFS and KINTO markets. The department consists of 4 areas: HR, People and Development, TWOW Culture, and Communications.

What you'll be doing:

1. Lead end-to-end international assignment lifecycle management.
2. Partner with business leaders and HR Managers to advise on global mobility solutions that align with talent and business objectives.
3. Ensure compliance with local labour laws, tax regulations, and internal controls across jurisdictions.
4. Hold assignment briefings with assignees, local HR representatives, and business leaders.
5. Develop strong relationships with business stakeholders and across TFS and Toyota globally to ensure global mobility processes are followed.
6. Manage relationships with external suppliers, tax, immigration, relocation agencies to ensure effective service delivery.
7. Act as SME to the business on global mobility policies and practices to meet its people and operational needs.
8. Drive continuous improvement and innovation in mobility practices, aligning with employee experience and company strategy.
9. Propose and implement new policies.
10. Prepare assignment options and cost projections.
11. Manage expat payroll and allowances, including cost of living reports and per diem calculations.
12. Proactively manage assignment extensions and returning assignees to EAR for smooth repatriation.
13. Monitor global mobility trends and maintain expertise in international assignment policies, compliance, and employee experience design.
14. Lead short- to medium-term projects aligned with department strategy.
15. Resolve issues early to prevent escalations.

How you could stretch this role:

1. Assist with ad-hoc projects delegated by the Senior HR Manager - EAR.
2. Manage and propose solutions to complex issues.
3. Travel within Europe and Africa Region as needed.
4. Suggest process and procedure improvements, fostering a culture of continuous improvement.

Key Experience & Skills:

• Proven experience in international and commuter assignments including visas, payroll, compensation, relocation, and insurances across Europe.
• Good understanding of expatriate tax and social security principles.
• Excellent stakeholder management and customer-first approach.
• Experience working across different locations and cultures; multilingual skills are a plus.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Experience in policy creation and development.
• Ability to handle challenging conversations with business contacts and assignees.

Attributes & Behaviours:

• Strong cross-cultural awareness.
• Excellent written and verbal communication skills, confident in presenting.
• High attention to detail and compliance focus.
• Effective working with all levels of staff and external partners.
• Confidentiality and integrity in handling sensitive matters.
• Ability to work independently and manage multiple priorities.
• Influencing and persuading skills at all levels.
• Good problem-solving abilities.

Benefits:

• Hybrid working pattern: 2 days in-office, 3 days remote.
• Attractive car schemes for Toyota & Lexus vehicles.
• Excellent pension scheme (up to 6% employee, 15% employer contributions).
• Generous annual leave of 25 days, with options to purchase more.
• Private Medical Healthcare and Digital GP Service.
• Group Income Protection with wellbeing services.
• Employee Assistance Program, eye tests, onsite gym, social clubs, flu jabs.
• Wellbeing initiatives, diversity and inclusion celebrations.
• Dress for your day policy, eco-friendly facilities, volunteering days.
• Discounts via Reward Gateway, flexible working, regular development reviews.
• Learning opportunities including LinkedIn Learning, contributions towards personal development.
• Annual social events and themed activities.

Our Recruitment Process:

We value diversity and are a Disability Confident Employer. We support disabled applicants throughout our recruitment process, offering adjustments as needed to ensure accessibility.