Dynamics Development and Support Engineer

£50,000-£62,500 per annum

London - Hybrid

Overview:

Looking for a Dynamics Development and Support Engineer to deliver and support high-quality CRM solutions, primarily using Dynamics 365 and the Power Platform. This role involves both hands-on development and 2nd/3rd line support, working closely with internal teams, suppliers, and partners.

Key Responsibilities:

Develop and maintain Dynamics 365 CE and Power Platform applications. Collaborate with business users to define and deliver system enhancements. Ensure secure, scalable, and efficient solution designs. Manage application releases, quality assurance, and environment configuration. Provide 2nd/3rd line support, triaging incidents and coordinating with suppliers. Monitor application health and proactively resolve issues.

Key Skills & Experience:

Essential:

Dynamics 365 CE customization and configuration Power Platform (Power Apps, Power Automate, Dataverse, Power BI) Azure integration (Logic Apps, API Management) Visual Studio, GIT, CI/CD REST/SOAP APIs, OWASP Top 10, Agile/SCRUM

Desirable:

Copilot and AI experience Performance tuning ITIL knowledge/certification