Contract Opportunity: Technical Lead – D365 CE (Real-Time Marketing)

Location: London, UK | Onsite

Start: ASAP | Duration: Contract

Duration: 6-months

We're working with a leading organisation seeking an experienced Technical Lead to drive the architecture and delivery of their Dynamics 365 CE + Customer Insights – Journeys (Real-Time Marketing) platform.

This is a hands-on technical leadership role with end-to-end ownership across solution architecture, integrations, compliance, and omnichannel marketing orchestration.

Key Responsibilities:

• Lead the architecture and solution design for D365 CE integrated with Real-Time Marketing (RTM)
• Design and implement event-driven architecture (real-time events, catalogues, custom ingestion)
• Define strategies for segmentation, audience updates, and profile unification
• Architect multi-branch customer journeys with advanced routing and exit logic
• Oversee custom channels (SMS, WhatsApp, Push) and delivery orchestration
• Lead complex integrations: Azure Functions, REST APIs, Service Bus/Kafka, Azure Communication Services
• Own Dataverse schema, plugin development, reusable components, and DevOps/ALM processes
• Ensure robust GDPR-compliant configurations across consent and brand profiles

What You’ll Need:

• 8–12 years of technical leadership in Dynamics 365 CE / Power Platform
• Deep expertise in Dataverse, C#, custom actions, plugins, and Power Automate
• Strong grasp of RTM internals: triggers, segmentation, journey branching
• Extensive integration experience: Azure Functions, APIs, event/queue-based architectures
• Familiarity with first-party data models and identity resolution
• Excellent understanding of GDPR/compliance frameworks
• Proven ability to design and scale real-time omnichannel marketing platforms

If you're passionate about delivering enterprise-grade marketing automation solutions and thrive in fast-paced environments, this is a high-impact role with immediate visibility.