Inbound Customer Service Agent - Dutch Speaker Overview We are seeking a motivated and customer-focused individual to join our team as an Inbound Sales & Customer Service Agent. This role involves working with prestigious clients providing exceptional service and sales support to European customers. The position is based in our Head Office in Canary Wharf, London, with hybrid working options available after completing on-site training. If you are fluent in Dutch and English, have a passion for customer service, and possess a natural ability to drive sales, we encourage you to apply for this exciting opportunity. Responsibilities As an Inbound Sales & Customer Service Agent, your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Generating sales by understanding customer needs and creating desire for products and services. Cancelling, modifying, or confirming existing bookings. Upselling additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you should possess the following: Fluency in Dutch and English. Excellent interpersonal and communication skills. A natural abil...