Job Description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We are looking for a Branch Manager to lead a store team to consistently achieve service and sales targets, while building high‑performing teams and maintaining brand standards.

Responsibilities

• Ensure service standards are consistently met in your store, through regular team motivation, training and development.
• Be a mentor for your team by demonstrating service standards and leading by example.
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team.
• Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed.
• Ensure operational objectives of the store and company are upheld and maintained.
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times.
• Maintain strong relationship with senior stakeholders and area manager by providing regular update.
• Recruit and onboard talent for your store, whilst working with the HR talent team.
• Regularly communicate store activities with Regional Management & team.
• Maintain a high‑performance team through regular one‑to‑one meetings.
• Build and maintain excellent customer relationships for repeat business.
• Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales.
• Monitor and manage stock deliveries.
• Work with head office merchandising team to ensure restock accuracy.
• Coordinate store stock take and main stock accuracy standards.
• Plan, organise and execute impactful store promotions to boost overall sales for store.
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
• Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines.
• Keep up to date with new fashion trends.
• Be an ambassador for your team and store.

Qualifications

• Previous retail management experience.
• Strong understanding of fashion trends and brands.
• Possess a strong sense of leadership.
• Excellent communication skills.
• Ability to stay composed during stressful situations.
• Ability to create and sustain great relationships.
• Experience in setting team targets and driving sales.
• To be immaculately presented and representative of the brand.

Benefits

• Competitive basic hourly rate.
• Generous bonus structure.
• Amazing employee discounts.
• Fabulous shoes!

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism.