Branch Manager

Domiciliary Care (Lowestoft)

An established and well-performing domiciliary care branch in Lowestoft is seeking an experienced

Branch Manager

to lead and grow the service. The branch has strong local demand, a stable and dedicated team, and solid foundations with clear opportunities for further development. This is a fantastic opportunity to step into a leadership role where you can shape the direction of the branch and make a measurable difference to both clients and staff.

Reports to:

Operations Manager / Regional Operations Director

Key Responsibilities

Lead and manage branch staff, fostering a positive culture and supporting professional development Participate in the on-call rota, providing out-of-hours operational cover and acting as escalation lead for emergencies, safeguarding, and service continuity Oversee daily operations including scheduling, client intake, care planning, and service coordination Ensure regulatory compliance, quality assurance, and effective risk management Build strong relationships within the community, conduct assessments, handle concerns, and promote services Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities About You

Previous management experience within a domiciliary care setting (essential) Strong business acumen with a drive to develop and grow the service Comprehensive knowledge of CQC standards Effective leadership and communication skills Full UK driving licence NVQ Level 4/5 in Health and Social Care (or equivalent) If you are a motivated and commercially aware leader ready to take the next step, we would love to hear from you.

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