Domestic Energy Advisor

Leicester £25,000 - £29,000 + Benefits

A forward-thinking, sustainability-focused organisation is looking to appoint a Domestic Energy Advisor to join its growing team. This is a fantastic opportunity for someone passionate about helping households improve energy efficiency and reduce their carbon footprint.

The Role: The Domestic Energy Advisor will support residents by providing expert advice on improving the energy efficiency of their homes. This includes helping customers understand energy-saving measures, funding options, and practical steps to reduce energy consumption. The role is hybrid, with a mix of home working and time spent in the Leicester office.

Key Responsibilities:

* Offer personalised energy advice to homeowners and tenants via phone, email, and in-person outreach * Support individuals in understanding their energy usage and recommend improvements * Signpost clients to funding schemes such as ECO4, GBIS, or local authority grants * Maintain accurate records of client interactions and outcomes * Work closely with internal teams and partners to deliver impactful advice services

Requirements:

* Experience in an energy advice, customer service, housing, or sustainability role * Strong communication and interpersonal skills * An understanding of domestic energy efficiency measures and UK energy schemes * A proactive, empathetic approach to supporting vulnerable or fuel-poor households * Based within commutable distance to Leicester

Benefits:

* Training to become qualified as; OCDEA, NDEA, Retrofit Assessor * Hybrid working * Clear career progression * Annual bonuses

If you are interested in this Domestic Energy Advisor role, please send your CV to callum.jones@penguinrecruitment .co.uk