Job Overview

Domain Trainee – Underwriting Support Delegated Authority (INS031899)

Inviting applications for the role of Domain Trainee - Underwriting Support Delegated Authority (INS031899).

With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. This role requires knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.

Responsibilities

• Setting up Binding Authority contract with contractual rules and aggregate limits on the DUA tool.
• Completing a Bordereau Questionnaire by mapping bordereaux with the relevant reporting standard using the DUA schema questionnaire.
• Reviewing errors/breaches and performing data enrichments within the DUA system.
• Reconciling premium and claim amounts with the signing present on Syndicate and Commercial applications.
• Logging data quality issues into the query log.
• Working with the onshore team regarding a quality control review of issues as part of an onshore escalation process to underwriters.
• Bordereaux standardization and financial reconciliation for monthly BDX spreadsheets.
• Exposure to London Market (Syndicate & Company) is a must.
• Providing technical support and bordereau processing assistance to other members of the team.
• Monitoring submissions of the monthly bordereaux and chasing up any that are late.
• Leading weekly/monthly/quarterly discussions on operations with client underwriters and company stakeholders.
• Knowledge of P&C, Specialty, Reinsurance, Claims and underwriting services.
• Working as per the TAT and SLA agreed for the business.
• Maintaining customer services and quality standards by adhering to client procedures and process requirements.

Qualifications

• Graduate (in any discipline).
• Relevant work experience for London Market insurance.
• Should have wing‑to‑wing knowledge of the underwriting lifecycle.
• Must demonstrate and foster customer focus, teamwork, accountability, initiative and innovation.
• Fluent in English (written and oral).
• Excellent knowledge of binders process.
• Understanding of risks faced by the function and the controls in place to manage and mitigate them.
• Ensuring clarity around priorities and goals for the entire functional area.
• Ability to function effectively in a team environment exercising good judgment.
• Working with senior management and other peers for strategy development and execution planning.
• Root‑cause analysis on escalations received.
• Very good problem‑solving skills and attention to detail.
• Ability to accurately interpret and compile information from a variety of sources and systems.

Preferred Qualifications

• Insurance domain awareness.
• Good knowledge of MS Office.
• Preferred certification on one of the streams (e.g., CII London, ALMI, FIT, Cert CII, AINS, CPCU).
• Knowledge of Bureau/Non‑Bureau market.
• Knowledge of binder, lineslip and consortium processing.
• Exposure to reinsurance market and its types such as property and non‑property.
• Exposure to treaty and facultative reinsurance.

Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands‑on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day.
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress.

Equal Opportunity Employment

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.