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Job Description

Document Controller / Compliance Assistant\n\n West Midlands\n\n Permanent\n\n Salary: DOE\n\nOur client is a well-established retrofit and decarbonisation specialist, delivering a full range of sustainable energy and home-improvement measures to domestic properties. Their services include gas boiler replacements, external and internal wall insulation, underfloor and loft insulation, cavity wall insulation, solar PV installation, and air-source heat pumps.\n\nDue to continued growth and a strong pipeline of work, they are seeking an experienced Document Controller / Compliance Assistant to join their office-based operations team in the West Midlands. This is a dual role, combining robust document-control responsibilities with hands-on compliance support within the social housing and retrofit sectors.\n\nCore Responsibilities\n\nDocument Controller Duties\n\t\nDocument Management: Create, organise, store, and retrieve electronic and physical documents (drawings, reports, correspondence, etc.).\n\t\nControl & Tracking: Maintain consistent naming conventions, version control, and document registers.

Track revisions and distribution to ensure a complete audit trail.\n\t\nDistribution: Issue documentation to relevant project teams, contractors, and stakeholders, ensuring the most up-to-date version is always accessible.\n\t\nQuality Assurance: Review documents for accuracy, completeness, and alignment with company standards and regulatory requirements.\n\t\nSystem Administration: Manage and maintain the Electronic Document Management System (EDMS), including supporting or training staff in its use.\n\t\nCompliance: Ensure all documentation aligns with relevant legislation and standards such as building safety, GDPR, and industry best practice.\n\nCompliance Assistant Duties\n\nAdministrative Support: Assist the Asset Management team with audit preparation, meeting coordination, and general compliance administration.\n\t\nPAS 25: Must have experience with PAS 25 requirements.\n\t\nTenant Communication: Contact tenants to arrange essential safety checks (gas, fire, electrical, etc.), issuing letters, texts, or other communications.\n\t\nRecord Keeping: Maintain accurate compliance records across all relevant areas.\n\t\nContractor Coordination: Schedule and coordinate contractor appointments, ensuring work is completed to required standards.\n\t\nData & Performance Monitoring: Track contractor performance and assist with compliance monitoring.\n\t\nRegulatory Adherence: Support compliance with legislation and standards relevant to social housing.\n\nSkills & Qualifications\n\nExperience in a document control role, ideally within construction, retrofit, or social housing.\n\t\nProficiency with EDMS platforms.\n\t\nStrong organisational and time-management skills.\n\t\nKnowledge of ISO (phone number removed):2018, the Golden Thread of information, and building safety legislation.\n\t\nStrong communication and stakeholder-engagement skills.\n\t\nIntermediate Microsoft Excel proficiency.\n\t\nExperience with PAS 25.\n\t\nBasic understanding of compliance principles, data protection, and health & safety legislation.\n\t\nA proactive, flexible, and detail-focused approach to work

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