A leading service operations company is seeking a Head of Contact Center in Southampton. This pivotal role involves leading a team to enhance performance and customer experiences, leveraging technology for smarter service delivery. The ideal candidate should have significant operational leadership experience, a blend of commercial understanding and empathy, and the ability to inspire teams. This role offers a competitive salary of £90,000 - £110,000 plus bonuses, with a hybrid working model allowing flexibility. #J-18808-Ljbffr