NWM/676 Hours: Full Time – 37.5 hours per week Work Pattern: Monday - Friday, with occasional attendance at external events outside normal working hours. Contract: Permanent Salary: £73,812 per annum Location: Based at Sale Road, Norwich with travel to other sites as and when required. Vehicle & Driver's Licence Requirement:

Due to the nature of the role a driver licence with business insurance and access to a vehicle is essential for this role; mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.

The Director of Operations is a senior executive leader responsible for the planning, delivery, quality, safety and sustainability of Norfolk and Waveney Mind's mental health services. Working through Heads of Service, the postholder ensures services are recovery focused, person centred, effective and responsive to the needs of the communities we serve. A central priority of the role is to stabilise and strengthen existing services while enabling sustainable growth and service expansion across the Charity. As the Director of Operations you will ensure strong governance, robust regulatory compliance and a culture of continuous quality improvement. This is a highly visible, hands on leadership role requiring regular presence across the county. The postholder will inspire and enable excellent leadership, management and practice, acting as a visible champion of mental wellbeing for a workforce that includes many staff and volunteers with lived experience of mental ill health. What Success Looks Like A summary of expectations and key success measures for the role is included in the attached document: What Success Looks Like in the First 12 Months for Director of Operations.pdf Please refer to the job description for more information. Job Description: JD Director of Operations.pdf Closing Date Sunday 12th April Interview Dates TO BE CONFIRMED - TO BE UPDATED ONCE AGREED We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Recruitment Guidance for Candidates Recruitment Guidance for Candidates.pdf How To Apply Candidate are required to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx. Once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488. Norfolk and Waveney Minds Equity Statement We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported. Safeguarding Statement Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks. #J-18808-Ljbffr