Operations Director Location: Must be local to Leeds, LS11 – Travel around U.K. & Global Reports to: Chief Executive Officer(s) / Senior Leadership Team Level: Executive Leadership Type: Full-time

Role Summary Smile White is entering an exciting period of high-growth international expansion , including a strategic transition into the U.S. market . To support this next chapter, we are appointing an experienced and high-impact Operations Director to lead the scale-up of our operational infrastructure across both the UK and U.S. divisions.

This executive-level role will oversee and evolve core post-sale operational functions, including Treatment Coordination, Aftercare, Complaints, Retentions, and internal platform systems.

The Operations Director will drive performance across these departments while supporting investment readiness and commercial scalability as Smile White grows internationally.

The right candidate brings experience from a PE-backed, high-growth environment , ideally with exposure to international scale-up or pre-exit environments. They must be a high energy, highly influential o...