Overview
Director of Data, AI and Analytics – London/Hybrid – 9-to-12-month Fixed term Contract
What if you could shape how data is used to drive decision making across a complex international insurer?
As Director of Data, AI and Analytics, you’ll play a critical leadership role in defining and delivering the European Operations (EO) data, analytics and AI strategy. You will be accountable for EO’s end-to-end AI agenda: setting strategic direction and investment priorities, establishing the governance, controls and operating model, and ensuring delivery of scalable, secure and value-generating AI solutions (including appropriate model risk management and Responsible AI standards). You’ll also be accountable for data governance, management information, analytics capability, data quality, data engineering and AI engineering, ensuring the business has trusted, timely and actionable insights to support strategic and regulatory decision-making.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
As Director of Data, AI and Analytics, you will assume overall responsibility for EO’s data and analytics capability, including:
Setting and delivering the EO data and analytics strategy
Ownership of data governance, data engineering, data management and MI platforms
Oversight of data tooling, architecture and analytics capability across EO
Leading teams and processes responsible for data extraction, manipulation and MI production
Sponsoring and delivering change initiatives to improve the quality, efficiency and value of data and MI
Providing data and analytics expertise to support key programmes and projects
Acting as a data leader and advocate, raising data literacy and awareness across EO
Ensuring data quality governance and compliance with Solvency II and relevant Lloyd’s regulatory requirements
Working closely with Group, Change and Technology to ensure appropriate data architecture and oversight frameworks
Managing delivery against cost targets and ensuring effective controls across the data function
Defining and delivering EO’s AI strategy and roadmap, aligned to business outcomes and regulatory expectations
Owning the EO AI use-case portfolio and investment priorities, including intake, prioritisation, value tracking and benefits realisation
Establishing AI governance, controls and operating model across EO (including decision rights, standards, assurance and reporting)
Ensuring AI solutions meet Responsible AI and model risk management expectations (e.g., bias/fairness testing, explainability, privacy/security, documentation and auditability)
Sponsoring and overseeing end-to-end delivery of AI solutions from concept to production, including MLOps/LLMOps, monitoring, performance management and lifecycle controls
About you
You’ll bring a strong mix of strategic leadership, operational delivery and stakeholder influence, including:
Proven experience developing and executing data and analytics strategy within a large, complex organisation
Experience creating, transforming or leading a large data or analytics function
Senior‑level operational leadership experience, ideally within insurance or financial services
Strong background in programme, project and change delivery
Demonstrated ability to lead, inspire and develop large teams across multiple locations
Excellent stakeholder management skills, with the ability to influence at executive level
Strong commercial and strategic insight, linking data capability to business outcomes
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
To learn more about benefits of working with us, the text has been kept here as a summary.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
To learn more about our achievements, click here.
Apply now
Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Additional information
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills: Analytical Thinking, Business Intelligence Applications, Coaching for success, Critical Thinking, Data Quality Assessments, Entrepreneurship, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Presenting with Impact, Risk Management, Stakeholder Management, Strategic Management, Team Management
How to Apply: To submit your application, follow the step by step process.
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