DIRECTOR OF CREDIT RISK – ECM

UP TO £160,000 + 20% BONUS

LONDON

An exciting unsecured lending Fintech company is currently hiring for a Director to lead their Existing Customer Management programme. This role will build out a team for ECM within the business and work very closely with the Director of Acquisitions and Director of Collections.

This role is an excellent opportunity to move into a fast-paced environment and take on real responsibility for business decisions and grow a small team.

This position can also be a step below at head of level.

THE ROLE

You can expect to be involved in the following day to day:

• Own overall performance of a consumer credit card portfolio, including commercial, risk, and customer outcomes.
• Design and optimise customer lifecycle, segmentation, credit limit, and decisioning strategies.
• Drive data-led change initiatives, including scorecard, policy, and decision engine enhancements.
• Partner cross-functionally to improve acquisition, in-life management, collections, and customer engagement outcomes.
• Lead, develop, and set clear standards for a high-performing team.

SKILLS AND EXPERIENCE

• Credit Cards experience is a must
• Must have owned and ran an ECM function for a lender
• Strong numerical degree

SALARY AND BENEFITS

• Up to £160,000 base salary
• 20% Bonus
• Private Medical
• Enhanced pension contribution

HOW TO APPLY

Please register your interest by sending your CV to Shane McWilliams via the Apply link on this page.