A global fintech innovator is seeking a Technical Customer Support Director to lead the evolution of their worldwide support organization. The role involves driving operational excellence and managing a distributed team through a cloud-first transformation. Key qualifications include extensive leadership experience in technical customer support, strong incident management skills, and a deep understanding of SaaS/cloud models. Candidates with a background in banking or financial services will be prioritized. This is a full-time position based in Greater London. #J-18808-Ljbffr