Director, Business Transformation (Operations) | Corporate Finance & Restructuring
Join to apply for the Director, Business Transformation (Operations) | Corporate Finance & Restructuring role at FTI Consulting
About The Role
In Business Transformation at FTI Consulting, we focus on our clients' strategic, operational, financial and capital needs by addressing the full spectrum of performance, financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Our services include strategic and business planning, profitability improvement, merger, integration and carve‑out and pre‑deal commercial and operational due diligence, including interim management. Our demanding customer base relies on small, experienced senior teams.
Business Transformation sits with the FTI Corporate Finance practice and works alongside colleagues in the Restructuring, Transactions Services, Tax and Digital Science teams, providing a holistic offer for our clients and a rewarding experience for our employees.
The Operations Practice sits within Business Transformation, connecting organization strategy to frontline operations to drive new levels of competitiveness and resilience in an ever‑changing world. Our approach is designed around three dimensions of operational excellence - the Operating System, Management System and People System to deliver holistic and sustainable impact.
The Operations Practice Consists Of Five Service Lines That Focus On Improving Business Profitability By Transforming The Performance, Capabilities And Mindsets Across All Aspects Of Operations
Procurement - Drive cost savings and value creation in sourcing and supplier management
Manufacturing - Improve efficiency, effectiveness and flexibility in manufacturing Supply Chain
Enhance agility, efficiency and resilience in supply chain networks
Service Operations - Improve efficiency, effectiveness and customer experience from field force to back office
Capital Delivery - Improve cost‑effectiveness and risk management in large scale capital investments
What You'll Do
Directors are key client facing members of project teams responsible for delivering high quality outcomes, recommendations and analyses. You will work alongside, and lead, other consultants, owning workstreams within the overall project, under the guidance of the senior team.
The successful candidate will participate in project teams, working with clients on the execution of various engagements. Key activities include:
Developing recommendations based on high quality and insightful financial and operational reviews and modelling
Identifying how to improve operational performance and create upside potential
Identifying risks, potential downsides and mitigating actions
Building pragmatic and implementable strategies and business plans, underpinned by solid analyses
Driving client implementation including programme management across multiple initiatives
Creating client ready reports and presenting our work to clients
Developing and coaching more junior consultants
Working in the FTI London office, with frequent working at client sites
How You'll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
What You Will Need To Succeed
Project experience in high paced environments focused on impact and rapid results (e.g. operations performance improvement, turnaround, business plan review/development, implementation)
Significant experience of short, high intensity projects with tight deadlines and longer implementation programs with coaching, capability building and mindset change
Experience of supporting business development activities
International exposure and experience an advantage
Proven consulting skills with ability to go beyond the analysis to add value, influence change, innovate, visualise and create, while providing outstanding client service
Team player, open‑minded, possesses cultural awareness and sensitivity
Growing people leadership skills
Highly organised and structured, with excellent problem solving skills
Experience of managing client stakeholders
Builds and maintains relationships beyond the engagement
Exceptional interpersonal skills, builds good professional and personal relationships with client teams at all levels and across the firm
Combines business sense and financial understanding with operations content knowledge
Strong, concise written and verbal communication skills, able to produce client ready PowerPoint documents
Quickly gains comfort with content areas which are unfamiliar and drives content leadership
Flexible to accommodate frequent travel
Mature demeanour and positive attitude, as well as sensitivity when dealing with clients
Basic Qualifications
In depth industry experience in operations
Experience of leading workstreams / projects on a significant number of consulting engagements in operations, within a top tier management consultancy
Educated to degree level
Fluent English speaker and writer
Preferred Qualifications
Experience in deploying lean principles and tools an advantage
Industry experience (e.g. automotive, aerospace & defence, chemicals, pharma & medical device, consumer goods, transportation and logistics, or travel & leisure) an advantage
Experience at dealing with uncertainty and problem solving with incomplete data
Additional qualifications such as MBA or lean accreditation an advantage
Continental languages, especially Dutch, German, Italian, French, Spanish, and Arabic highly preferable to open greater opportunities to work with our international offices
Total Wellbeing
Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award‑winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com.
Equal Opportunity Employer
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
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