Responsibilities

Formulating and managing strategies to deliver the business objectives Actively identifying new business development opportunities and driving growth across the Business Unit's activities Ensuring that projects are managed in accordance with Gleeds processes and procedures (governance and controls) Agreeing fees and charges for potential services with Business Unit Manager / Area Chair Agreeing appointments / scope of services. Ensuring that appointments are in place prior to commencing service delivery Delivering high quality services and deliverables ensuring that services meet our customer's requirements Reviewing scope of appointments on a monthly basis to ensure services are being delivered in accordance with appointments Managing and maintaining customer relationships (i.e. clients, business partners, and other consultants). Ensuring a customer care plan is in place Resolving customer complaints Ensuring sufficient resources are made available to deliver services on our projects, including managing resource conflict resolution (with fellow directors) People leadership & including managing resources and workload with senior team members and ensuring compliance with administrative requirements (appraisals, training, timesheets etc) Managing employees, focussing on retention and development Developing and enhancing Gleeds Building Surveying capability Briefing employees on relevant aspects of Gleeds business Preparing bids for services and driving profitable service delivery Managing the commercial aspects of projects (e.g. scope of services/deliverables, invoices, payments, and debt management) Working harmoniously with other Directors and assisting Business Unit Manager / Area Chair Opportunities to develop and grow your career A contributory pension scheme Employee Assistance Programme Our Global Travel Scholarship Programme Flexible working arrangements

Qualifications

Extensive building surveying experience post MRICS qualification Detailed knowledge and practical experience of delivery of building surveying services Sound practical knowledge of construction methods and materials Excellent knowledge of construction procurement strategies, including tendering and contract strategies Comprehensive knowledge and practical experience of administering construction contracts Ability to motivate others (including providing support and encouragement) Excellent communication skills - both oral and written Excellent organisational skills and the ability to quickly adapt to changing environments Excellent problem solving, negotiating skills, financial and numeracy management skills Ability to absorb complex information and assess requirements readily Proficient networker Specialist knowledge of a specific industry sector (i.e. residential, hotels, commercial, retail, leisure, education and other) Ability to prepare first class bids for services Competent at negotiating sufficient fees to both complete services and generate required profit levels A clear understanding of legislation impacting on construction contracts Demonstratable evidence of delivering services to clients and managing client relationships Demonstratable experience of timely interfacing with clients and key stakeholders at the highest level Ability to work as part of a team and lead teams

Benefits

Opportunities to develop and grow your career A contributory pension scheme Employee Assistance Programme Our Global Travel Scholarship Programme Flexible working arrangements A competitive salary offering Car allowance Private healthcare 27 days annual leave plus bank holidays Enhanced pension RICS membership fees paid A comprehensive benefits provision including discounts, services & exclusive offers covering health & wellbeing, travel, entertainment, technology, food & drink and more

Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment. You’ll be joining a newly formed offering from Gleeds, developed to help organisations optimise built asset performance through technical excellence, digital innovation, and strategic consultancy. This is a key service leadership opportunity, with ownership and autonomy to shape the future of building surveying in the North West. Working collaboratively with colleagues across the business, your key responsibilities will focus on team management & development, plus service delivery & business growth. You will benefit from progression opportunities & added leadership responsibilities as we target significant growth across Built Asset Solutions nationally. #LI-HYBRID #LI-JL2 #J-18808-Ljbffr