Digital Product Manager

New Today

Role Overview: We are working with a leading mission-led organisation who are seeking an experienced Senior Product Manager to take strategic ownership of their central digital platform.
This role will be pivotal in driving the next phase of website development, shaping its direction and ensuring it delivers measurable value for audiences and organisational goals. With a recently upgraded content management system (CMS) in place, the post-holder will oversee innovation, continuous improvement and future-focused product development, while managing a small team and working closely with internal stakeholders and agency partners.
This position is both strategic and operational, balancing user-centred design with organisational priorities such as revenue generation, membership, donations and wider digital engagement.
Key Responsibilities: Implement the interim website strategy and define future digital priorities. Develop and maintain a clear product roadmap aligned with organisational needs, audience expectations, and budget considerations. Use data, insights, and user research to guide product decisions and improve key user journeys. Champion best practice in digital experiences for fundraising, membership, and commercial activity. Own the product backlog, setting clear requirements, timelines and KPIs. Oversee the scoping, prioritisation and delivery of new features and improvements. Ensure smooth collaboration with external agencies and suppliers, securing high-quality and cost-effective outputs. Track product performance, monitor budgets, and ensure compliance with governance regulations (GDPR, PCI, etc.). Act as the central point of contact for digital product development across the organisation. Facilitate collaborative workshops, managing input from diverse stakeholders. Present progress, blockers and solutions at senior-level meetings, advocating for user-centred and evidence-based design. Communicate product priorities clearly across technical and non-technical audiences. Lead and support a team of three direct reports, setting clear goals and driving professional development. Foster a collaborative, inclusive, and innovative working culture. Role model organisational values, embedding diversity, equity and inclusion into digital product development. Manage digital budgets effectively, including forecasting, monitoring, and reporting.
Person Specification: Proven experience leading digital products in complex organisations (charity, cultural or mission-led sector desirable). Strong track record in defining and delivering product strategy and roadmaps. Expertise in SEO performance and digital growth strategies. Skilled in applying user research and analytics to shape decisions. Experience of Agile or blended delivery methodologies. Budget management experience, including forecasting and reporting. Ability to lead multidisciplinary teams and inspire collaboration. Strong supplier and stakeholder management skills, with the ability to influence at senior levels. Excellent communication skills, able to translate technical and strategic concepts for different audiences. Adept at balancing user needs, organisational priorities and technical feasibility. Skilled in setting and measuring KPIs to drive continuous improvement. Strategic thinker with strong operational delivery skills. Confident decision-maker, comfortable working at pace in a complex environment. Committed to inclusivity and ensuring digital products are accessible and representative. Passionate about digital innovation and the role of technology in delivering social impact.
What’s on Offer: A 12-month contract within a fantastic organisation. Hybrid working with 3 days per week in Central London office. A salary of £50,000 to £55,000 for the successful candidate.
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
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Location:
London

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