Join Our Team as Deputy Manager at Our NEW Maidstone Store Opening Soon!

Are you ready to inspire a team and deliver exceptional customer experiences with the UKs fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our New Maidstone store.

This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, youll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary.

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Key Responsibilities:

• Support the Store Manager in daily operations and team leadership.
• Engage with customers to provide personalised product guidance and outstanding service.
• Assist in training team members on products, sales techniques, and customer engagement.
• Maintain high standards of store presentation, cleanliness, and inventory management.
• Drive sales through innovative merchandising and customer service strategies.

What You Will Do Daily:

• Start each day with a team briefing to set goals and tasks.
• Monitor customer service standards and take action to enhance customer satisfaction.
• Ensure compliance with company policies and operational procedures.
• Conduct stock checks and manage inventory efficiently.
• Assist the Store Manager in achieving sales targets and KPIs.

Our Commitment to You And Your Commitment to ProCook
Were proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, were looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, youll fit right in.

Who You Are:

• Enthusiastic about providing top-notch customer service.
• Experienced in retail management or supervisory roles.
• A strong leader who can motivate and inspire a team.
• Excellent communication skills, both verbal and written.
• Organised and detail-oriented with a problem-solving mindset.
• Comfortable using retail management systems and technology.

Why Youll Love Working at ProCook:

• Salary is £28,500 -£30,000 per year depending on experience.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme.

We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. Were committed to making our recruitment process as inclusive and accessible as possible.

About ProCooks Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. xbpsjku

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.