Deputy Store Manager - Charity Retail Superstore

Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)

Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.

About the Role

As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.

Key Responsibilities:

Support the Store Manager in all areas of store operations and deputise in their absence Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets Oversee shop floor standards, health and safety checks and day-to-day operational excellence Support stock control and ensure smooth coordination with the collections and deliveries team Contribute to financial performance through accurate till procedures and cost controls Help main...