Deputy Manager

Due to the recent expansion of our client, they are looking to build on their core leadership team and are seeking a new Deputy Manager.

As a Deputy Manager, you will lead a hub of Support Workers and Team Leaders to provide the best possible care and support for people living within a supported living environment. You deliver an outstanding service that enables people to stay healthy, be safe, and live a full and holistic lifestyle. You will lead your teams to deliver high-quality support in line with our client's values, policies, and best practice guidance. You will lead your teams to comply with regulations; this includes but is not limited to CQC regulations and compliance.

You will have a person-centered, pragmatic approach to support and be dynamic and mobile understanding the needs of people they support and your teams. All Deputy Managers will undertake secondary on-call duties on a Rota basis.

Key Responsibilities Include:

• To manage an allocated location by taking responsibility for ensuring clear plans for activity and support to ensure that vulnerable people can live safe, good quality lives.
• To ensure each person receiving support has a current person-centered support plan covering all identified needs.
• To ensure people in care are supported to meet the requirements of their own tenancies.
• To monitor, audit, and guide quality levels of recording so that locations can show evidence of support through notes and documentation.
• To deliver effective leadership to the support teams and have a good understanding of team or individual development needs.
• To ensure the support workers and Team Leaders receive quality supervision, training, and competency assessments in a timely manner.
• To coordinate and deliver regular team meetings.
• To uphold our client's company values and to ensure that policies and procedures are followed by all workers and locations.
• To evidence clear monitoring and assessing of locations and develop action plans where shortfalls are identified.
• To stand accountable for the quality of the locations and teams assigned to you.
• To perform investigations as directed by the Registered Manager / Operations Manager.
• To lead, (or participate as required), in the care reviews of people living in the locations.
• To produce and maintain quality records in support of reviews.
• To establish a good standard of communication and relationship with external stakeholders (including professionals and families of people in care).
• To participate in the assessing of new referrals.
• To perform on-call cover to ensure that our client can operate support to its locations and teams 24 hours a day.
• To undertake any other relevant tasks and responsibilities at the discretion of the Registered Manager or Operations Team.
• Ensure all Rota's are completed at least a month in advance and ensure all shifts are covered.

Why Join Our Client:

• Private healthcare
• Comprehensive in-house induction and ongoing training
• A supportive organisation that truly values its team
• Their annual Brilliance Awards celebrating team achievements
• An additional day off for your birthday
• Employee wellbeing programs to support your physical and mental health
• Free parking
• Career development opportunities to help you grow and make a meaningful impact
• Enhanced DBS check

If you are passionate about leadership, person-centred support and making a real difference, our client would love to hear from you.

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