About Cafe Linea Cafe Linea is a neighbourhood restaurant, bar and bakery set within an iconic 19th-century arcade on Duke of York Square. Inspired by European arcade cafés and bistros, we serve relaxed, produce-led menus from breakfast through to dinner and all those moments in between. Alongside la carte dining, we offer pastries and patisserie from our on-site bakery, seasonal bouquets from our flower counter, and aperitifs on the terrace. Linea is a place for morning coffee, long lunches, late-afternoon glasses of wine, and candle-lit dinners. The Role This is a senior, hands-on role for someone who understands the day-to-day realities of a quality hospitality operation service, people, systems, standards and guest experience. Youll work closely with the General Manager and founders, taking real ownership of daily operations and helping set the tone on the floor. This role suits someone who enjoys responsibility, leads calmly under pressure, and is ready to step into full General Manager responsibility when needed. Key Responsibilities Support the General Manager in the day-to-day running of the business

Lead service across the restaurant, bar and bakery, setting standards on the floor

Take responsibility for the business during the General Managers days off or absence

Ensure a consistently warm, high-quality guest experience

Support recruitment, onboarding, training and development of the management and floor teams

Assist with rota planning, payroll oversight and labour control

Oversee daily operations, including opening and closing procedures and issue resolution

Ensure compliance across health & safety, food safety and licensing

Work closely with kitchen leadership to maintain strong communication between FOH and BOH

Support stock control, ordering processes and operational systems

About You Proven experience as a Deputy General Manager, Assistant General Manager or Senior Operations Manager in a quality-led hospitality business

Confident leading teams across busy, multi-service environments

Calm, organised and decisive, particularly during service

Strong operational knowledge, including rotas, labour, compliance and service flow

A natural leader who sets clear standards and supports others to perform at their best

Comfortable taking full responsibility when stepping into the GM role

Someone who genuinely cares about guest experience, team culture and doing things properly

Why Join Us At Cafe Linea, were building something thoughtful and long-term a place with strong standards, warm hospitality and a team that takes pride in its work. As Deputy General Manager, youll play a key role in shaping how the business runs day to day, with real trust, responsibility and visibility.

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