Deputy Director of Operations

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We are seeking an exceptional, values-driven leader to join Newham University Hospital as Deputy Director of Operations with a portfolio in Urgent and Emergency Care (UEC).This is a pivotal senior leadership role, responsible for delivering high-quality, safe, and responsive urgent and emergency care services for one of London's most diverse and dynamic populations. You will play a critical role in improving patient flow, achieving constitutional standards, and leading transformation across the UEC pathway.Working as part of the senior triumvirate, you will partner closely with clinical and nursing leaders to drive operational excellence, deliver sustained performance improvement, and ensure the best possible outcomes and experiences for patients.About YouWe are looking for an experienced and credible operational leader who can demonstrate:Significant senior management experience within an acute NHS settingProven track record of delivering operational performance in urgent and emergency careStrong understanding of NHS constitutional standards and UEC pathwaysExperience of leading complex change and service transformationExcellent stakeholder engagement skills, with the ability to influence across organisational boundariesA commitment to equality, diversity and addressing health inequalitiesMain duties of the jobOperational LeadershipProvide senior operational leadership across the Medicine and UEC pathway, including ED, UTC, SDEC, CDU and acute medical interfacesLead delivery of NHS constitutional standards, including:4-hour A&E standard15-minute initial assessmentAmbulance handover performance18-week performancePerformance & ImprovementDrive improvements in patient flow, length of stay, and admission avoidanceLead delivery of UEC recovery and improvement plans aligned to Trust and system prioritiesUse data and insight to inform decision-making and performance managementDeliver elective constitutional standards across medical specialtiesSystem WorkingWork collaboratively with partners across Newham Place and NEL ICBSupport integration of services, including community, primary care and urgent treatment modelsLead elements of service transformation, including pathway redesign and alternative models of careWorkforce & CultureBuild high-performing, inclusive teams with a strong focus on staff wellbeingEngage and empower frontline teams to lead improvementPromote a compassionate, values-led leadership cultureGovernance & AssuranceEnsure robust governance, risk management, and regulatory complianceLead operational response during periods of escalation (including OPEL levels)About usBarts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.Job responsibilitiesYou will be a visible and compassionate leader, comfortable operating in a fast-paced and complex environment, with the ability to balance operational grip with strategic thinking.What We OfferA senior leadership role with real system impactOpportunities to lead transformational change across UEC pathwaysA supportive and ambitious executive teamAccess to leadership development and system-wide networksThe full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.Person SpecificationQualificationsDegree level education or equivalentExperienceSignificant senior management experience in an NHS Acute TrustDemonstrable track record of sound financial and operational managementPrevious Experience working within UECSkillsHighly developed communication and interpersonal skills both verbal, written and presentation and excellent listening skills, including facilitation.Able to influence, negotiate and persuade regarding complex or sensitive issuesAbility to think and plan strategically, tactically and creativelyLeadership and Management StyleAbility to demonstrate a robust performance management approachDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.£115,120 to £131,578 a yearper annum inc #J-18808-Ljbffr
Location:
Greater London
Job Type:
FullTime

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