Deputy Care Manager (Domicilliary)
New Yesterday
Location: 339 High Street, West Bromwich, B70 9QG
Hours: 40 hours per week (Monday – Friday) + Shared On-Call Duties
Reports to: Registered Manager
At Trust in Care Limited, we take pride in being an award-winning domiciliary care provider dedicated to delivering high-quality, person-centered care that enhances the wellbeing and independence of individuals in the comfort of their own homes. We are currently seeking a dedicated and experienced Deputy Manager to join our passionate team and support the Registered Manager in leading our service based in Sandwell.
About the Role:
As a Deputy Manager, you will be instrumental in ensuring the smooth operation of our care service. Your responsibilities will include:
* Leadership Support: Positively assist the Registered Manager in overseeing care, support, and administrative functions.
* Continuity of Service: Step up in the absence of the Registered Manager, ensuring service continuity.
* Operational Oversight: Supervise day-to-day operations, manage staff, plan rotas, and uphold compliance with CQC standards.
* Welfare Advocacy: Protect and promote the welfare of service users, ensuring their preferences shape care delivery.
* Documentation Management: Maintain accurate records and ensure all documentation aligns with regulatory and organisational standards.
* Collaborative Engagement: Work closely with multidisciplinary teams to optimise opportunities for service users.
Key Responsibilities:
* Ensure service users remain at the heart of our care delivery.
* Lead, supervise, and support staff, ensuring formal supervision and appraisals are conducted.
* Engage with clients and their families to ensure they receive the highest quality of service.
* Efficiently manage rotas to maintain appropriate staffing levels and skill mix.
* Support quality assurance processes, audits, and inspections.
* Promote ongoing professional development and training for staff.
* Uphold our company values of respect, dignity, compassion, and a commitment to quality care.
Person Specification:
Essential:
* Strong stakeholder management skills, demonstrating effective relationships with clients, internal team members, and external professionals such as social workers and healthcare providers to deliver optimal care.
* Previous supervisory or management experience within the care sector.
* Excellent leadership, communication, and problem-solving abilities.
* Knowledge of CQC regulations and compliance requirements.
* Proficient written and verbal English skills.
* Relevant qualification in Health & Social Care (NVQ Level 3 or higher, or actively working towards).
Desirable:
* Management qualification relevant to the role.
* Experience working with service users requiring additional support.
* Familiarity with rota planning and staff development.
Why Join Trust in Care Limited?
* Be part of an award-winning care provider renowned for pushing boundaries in delivering high-quality care.
* Join a supportive, values-based organisation that prioritises staff wellbeing and growth.
* Engage in opportunities for professional advancement and skill development.
* Make a meaningful difference in the lives of individuals every day
- Location:
- West Bromwich
- Job Type:
- FullTime
- Category:
- Social Care
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