Deputy Care Manager (Domicilliary)

New Yesterday

Join Our Team as Deputy Manager at Trust in Care Limited!

Location: 339 High Street, West Bromwich, B70 9QG

Hours: 40 hours per week (Monday – Friday) + Shared On-Call Duties

Reports to: Registered Manager

At Trust in Care Limited, we take pride in being an award-winning domiciliary care provider dedicated to delivering high-quality, person-centered care that enhances the wellbeing and independence of individuals in the comfort of their own homes. We are currently seeking a dedicated and experienced Deputy Manager to join our passionate team and support the Registered Manager in leading our service based in Sandwell.

About the Role:

As a Deputy Manager, you will be instrumental in ensuring the smooth operation of our care service. Your responsibilities will include:

* Leadership Support: Positively assist the Registered Manager in overseeing care, support, and administrative functions.

* Continuity of Service: Step up in the absence of the Registered Manager, ensuring service continuity.

* Operational Oversight: Supervise day-to-day operations, manage staff, plan rotas, and uphold compliance with CQC standards.

* Welfare Advocacy: Protect and promote the welfare of service users, ensuring their preferences shape care delivery.

* Documentation Management: Maintain accurate records and ensure all documentation aligns with regulatory and organisational standards.

* Collaborative Engagement: Work closely with multidisciplinary teams to optimise opportunities for service users.

Key Responsibilities:

* Ensure service users remain at the heart of our care delivery.

* Lead, supervise, and support staff, ensuring formal supervision and appraisals are conducted.

* Engage with clients and their families to ensure they receive the highest quality of service.

* Efficiently manage rotas to maintain appropriate staffing levels and skill mix.

* Support quality assurance processes, audits, and inspections.

* Promote ongoing professional development and training for staff.

* Uphold our company values of respect, dignity, compassion, and a commitment to quality care.

Person Specification:

Essential:

* Strong stakeholder management skills, demonstrating effective relationships with clients, internal team members, and external professionals such as social workers and healthcare providers to deliver optimal care.

* Previous supervisory or management experience within the care sector.

* Excellent leadership, communication, and problem-solving abilities.

* Knowledge of CQC regulations and compliance requirements.

* Proficient written and verbal English skills.

* Relevant qualification in Health & Social Care (NVQ Level 3 or higher, or actively working towards).

Desirable:

* Management qualification relevant to the role.

* Experience working with service users requiring additional support.

* Familiarity with rota planning and staff development.

Why Join Trust in Care Limited?

* Be part of an award-winning care provider renowned for pushing boundaries in delivering high-quality care.

* Join a supportive, values-based organisation that prioritises staff wellbeing and growth.

* Engage in opportunities for professional advancement and skill development.

* Make a meaningful difference in the lives of individuals every day
Location:
West Bromwich
Job Type:
FullTime
Category:
Social Care

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