Job Title: Customer Support Manager Industry: Payments Location: Remote Salary : Up to £50,000 Contact: tommy.harris@forsythbarnes.com

About Us Our client is a dynamic and rapidly growing fintech company specializing in payment processing , digital transaction solutions , and credit services . With a deep commitment to innovation, security, and customer-centric design, the organization is on a mission to transform how individuals and businesses manage, move, and access money. From real-time payment platforms to scalable merchant solutions, they are at the forefront of shaping the future of payments infrastructure.

We are seeking an experienced Customer Support Manager – Payments to lead and scale customer service operations in the London office. In this role, you will be responsible for ensuring that merchants and payment partners receive outstanding support across all touchpoints. You’ll play a key role in building a world-class payments support function that is responsive, knowledgeable, and deeply customer-centric. This is an exciting opportunity to lead support strategy within a rapidly growing paym...