Customer Support Advisor

6 Days Old

We are seeking someone who is passionate about delivering the best possible service to our customers across Telephone, and Emails. You will be the first point of contact with our customers and first impressions count!
Typical day in the life of a Customer Support Advisor:
Being the first point of contact for all inbound customer contact
Answering and resolving Incoming telephone calls
Making outbound calls
Managing company mailboxes (responding to email)
Answering and responding to customer contact
Processing incoming post
Composing letters to customers
Updating records on the company database
Scanning and filing of paperwork
Provide support as requited throughout the company
Package for a Customer Support Advisor:
Starting salary £23,751
Hours (36.15) Monday-Friday between 9am-5pm
Contract Permanent
Location Selsey, West Sussex
Target is an Employee Ownership trust - you will become a beneficiary after 12 months employment
Annual bonus eligible after 12 months service (subject to business performance)
Supportive & friendly team to help you develop in the role
50% contribution towards nursery fees at the Pink Cottage
25% gym discount...
Location:
Chichester
Salary:
£22,000
Job Type:
FullTime
Category:
Customer Service & Support

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