Customer Support Administrator – Fixed Term (Education Sector)
New Today
Are you a proactive, people-focused professional with a passion for delivering exceptional customer service? Our client, a renowned International Examining Body, is seeking a bright and enthusiastic Customer Support Administrator to join their busy team on a fixed term basis.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and brings a strong background in customer support, paired with excellent organisational skills. If you have a keen interest in music and enjoy helping others, this role offers the perfect platform to make an impact while building on your administrative experience.
Within this role you will:
Deliver outstanding front-line customer service, via phone and email correspondence to a range of stakeholders
Managing exam-related administration with exceptional attention to detail
Supporting the planning and scheduling of assessments across multiple locations
Reviewing and improving processes to ensure a positive customer journey
Collaborating with internal teams to support global delivery operations
The ideal candidate will have:
Proven experience in a customer service handling queries
Strong administrative skills with a high level of accuracy and organisation
Confident written and verbal communication skills
Ability to ma...
- Location:
- London
- Salary:
- £27,113 per annum
- Job Type:
- FullTime
- Category:
- Customer Service & Support