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We're working with a high-growth HR tech company that's helping organisations transform how they support and develop their people. They’re now looking to hire a Customer Success Manager to join their team and play a key role in driving customer engagement, platform adoption, and long-term impact.

This is a fantastic opportunity for someone who enjoys building strategic relationships with People and HR leaders and is motivated by delivering real value through technology and service.

You’ll manage a portfolio of clients, partnering with HR and People stakeholders to understand their goals, drive adoption of the platform, and ensure they see measurable results. You’ll act as a trusted advisor, using insights and data to inform engagement strategies, while collaborating internally to continuously improve the customer experience.

They are looking for 2+ years in a Customer Success or Account Management role (ideally in HR tech, SaaS, L&D, or similar), and experience working with senior stakeholders in People or HR functions

Why Apply?

• Join a purpose-led team with a strong, values-driven culture
• Flexible working – full-time or part-time (3–5 days/week)
• Hybrid, with preference for 1–2 days in London HQ
• Great benefits including 27 days’ holiday, bonus, health cover, sabbaticals, and more

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Technology, Information and Media

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