Customer Success Manager

1 Days Old

Job Description Customer Success Manager
North Derbyshire
£25,000-£30,000 (competitive based on experience) + bonus
This organisation operates on the front edge of innovation, where data, intelligence, and automation converge. Known for its ability to transform complex challenges into streamlined, high-performance solutions, it builds technology that feels less like machinery and more like foresight
Description of the role:
Travel to customer sites across the UK
Install company hardware where required (tablets, tablet scanners, etc.)
Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup)
Deliver hands-on training to mechanics, workshop managers, office staff, and drivers
Ensure the customer is fully operational before leaving site
Provide go-live day and post support
Gather feedback and relay it directly to the development team
Support customers in the first month post-installation with practical guidance

This role suits someone who prefers:
Working from home
Being on the road
Practical hands-on work
Training people
Seeing customers successfully adopt and use the system
High-energy environments like workshops, depots, and transport yards
About you:
Very confident in f...
Apply
Location:
Portsmouth
Job Type:
FullTime
Category:
Management & Consultancy

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